Custom field service software · Backed by Brocoders
Your processes. Your field service software. We work with your team to design, build and maintain a system that fits the way you run your business.
Backed by Brocoders Your operation. Your own system.
The approach
Fieldera is a managed service that builds and maintains custom field service software, backed by Brocoders. We learn your processes, agree a prototype, build your solution and maintain it after launch. You buy implementation and ongoing support; you do not need to write or maintain code.
When the workarounds become the work
A scheduling board is only one part of a field operation. The difficult work often happens between the booking, the site visit, the customer's approval and the invoice. Start with the handoff your team has to fix manually every day.
Assignments depend on qualifications, territory, customer access or a particular crew. We map those decisions before designing the dispatch workflow.
Job details travel through spreadsheets, messages and separate systems. We identify which information belongs where and which handoffs the new solution should handle.
Your operation needs different approvals, evidence or reports. We turn those requirements into an agreed build scope, rather than asking your team to remember them outside the system.
An engineering foundation
Fieldera combines an internal software foundation with examples and patterns for field service workflows. Our engineers use these building blocks and AI-assisted development to create the customer-specific system. The foundation supports the work; your agreed requirements determine the result.
You work with a delivery team through the process. You do not need to learn a development tool, write instructions for an AI agent or take responsibility for maintaining generated code. Project testing and acceptance remain part of the implementation.
What the foundation provides as a starting point
Your rules, roles and handoffs become the software, so fewer workarounds are needed.
Hosting, monitoring, backups and updates, to an agreed scope. You don't maintain code.
A clear commercial model
The implementation covers an agreed first release. Monthly maintenance keeps a defined set of operating and support responsibilities with the delivery team. We establish the scope, costs and service terms in your proposal, including the treatment of third-party usage and future changes.
We work with businesses in the United States, United Kingdom, Canada and Finland. Company size helps us understand the operation, but the complexity of your workflows matters more than a headcount band.
A connected operation
These are areas we can scope for your solution. The functionality, integrations and acceptance criteria are agreed for your project; they are not a fixed bundle of ready-made modules.
Bring job requests, availability, qualifications and dispatch decisions into a workflow your coordinators can use.
Define the job details, site history, checklists, photos and sign-offs each person needs. Mobile and offline requirements are assessed explicitly.
Connect completion evidence with approval, customer reporting and the accounting handoff. Decide how exceptions and missing information are handled.
From your operation to your system
Usually through 3–5 working sessions, supported by your existing documents. We involve the people assigning, doing and accounting for the work.
Walk through the proposed screens and decisions. Adjust the flow before agreeing what the first release needs to do.
Develop the agreed solution, test its workflows and plan data migration, user acceptance and team training around the launch.
Continue with monthly maintenance under an agreed support scope. New features and larger changes are scoped separately.
Experience behind Fieldera
Brocoders has built systems for contractor coordination, event operations and route management. These projects demonstrate the team's delivery experience; they are Brocoders projects, not Fieldera customer deployments.
Construction contractor coordination.
Explore the team's experienceEvent production and supplier workflows.
Explore the team's experienceRoute management and field reporting.
Explore the team's experienceFAQ
No. Fieldera is a managed service for building a customer-specific field service system. Your team explains the operation and reviews the proposed solution; our team handles the software work.
Not necessarily. We first identify which systems should remain the source of truth. A project can focus on a missing operational workflow and connect to existing tools where access and integration scope allow.
The process includes a prototype and review before development of the agreed solution. The proposal sets out that stage, its cost and the decisions needed to proceed.
The schedule depends on the first release, integrations, data migration and availability of your reviewers. We estimate it against the agreed scope instead of promising one timeline for every business.
Backed by Brocoders
Tell us where work gets stuck, which tools you use and what needs to change. We’ll discuss whether a tailored solution is a good fit.
Or book a 30-minute conversation ↗Email the team →